Last Updated: July 08, 2026

The Serenity Candle Co, LLC ("we," "us," "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices, when you visit our website, shop with us online or in person, or register for one of our candle-making classes.

By using our website or purchasing from us, you agree to the practices described in this Privacy Policy.

Information We Collect

Information you give us directly:

Name, email address, phone number, and mailing/shipping address

Payment information (processed securely by our payment processor — see Section 4; (we do not store full credit card numbers).

Order history and preferences:

Information provided when registering for a candle-making class, including emergency contact details or health/allergy information you choose to share

Messages you send us through contact forms, email, or social media

Information collected automatically:

IP address, browser type, and device information

Pages visited, time spent on our site, and referring website

Cookies and similar tracking technologies (see Section 5).

Information from third parties:

Order and payment confirmation from our payment processor

Shipping and delivery updates from our shipping carriers.

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including shipping and payment processing

Register you for and communicate with you about candle-making classes

Respond to customer service inquiries

Send order confirmations, shipping updates, and receipts

Send marketing emails or promotions, if you've opted in (Marketing Section)

Improve our website, products, and customer experience

Detect and prevent fraud, abuse, or security issues

Comply with legal obligations, such as tax and accounting requirements

Legal Basis / Why We Can Use Your Information

We use your information because it's necessary to fulfill our contract with you (processing your order or class registration), because you've given us consent (such as opting into marketing emails), or because we have a legitimate business interest in operating and improving our business.

How We Share Your Information

We do not sell your personal information. We share information only as needed to operate our business.

Payment processors (e.g., Stripe, PayPal, Square) to securely process payments

Shipping carriers (e.g., USPS, UPS) to deliver your order

Email/marketing platforms (e.g., Mailchimp) if you've opted into marketing communications

Website/e-commerce platform providers (e.g., Shopify, Squarespace, Etsy) that host our online store

Legal authorities, if required by law, subpoena, or to protect our rights, property, or safety, or that of others

Each of these third parties has its own privacy policy governing how it handles your information.

Marketing Communications

If you opt in (for example, at checkout or through a sign-up form), we may send you marketing emails about new products, promotions, or upcoming classes. You can unsubscribe at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly.

Children's Privacy

Our website and products are not directed at children under 13, and we do not knowingly collect personal information from children under 13 without parental consent. If a Class is designed for participants under 18, we collect only the information necessary for participation and require a parent or guardian to register and sign any required waivers on the minor's behalf. If you believe a child has provided us with personal information without appropriate consent, please contact us so we can delete it.

Class Registration and Health Information

If you register for a candle-making class and choose to share allergy, medical, or health-related information with us, we use that information solely to help ensure your safety during the class and do not use it for marketing or share it except as necessary for your safety (for example, with instructional staff present at the class).

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about these Terms, please contact us at:

The Serenity Candle Co., LLC

[email protected]